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antinnit
antinnit
Known Participant
November 16, 2023
Question

Illustrator performance is tragic

  • November 16, 2023
  • 3 replies
  • 1892 views

I'm on Windows 11, Intel 13th gen, 128GB RAM, 3090 RTX, and Illustrator is underperforming. It runs very poorly, just performing a one-step zoom causes the app to become unresponsive, and editing text is very slow.

 

It ran better 20 years ago. I have no idea what the Illustrator team is doing, but this is far from ideal. I don't know, maybe it's time to abandon this. It's just too messy.

    This topic has been closed for replies.

    3 replies

    B
    Community Expert
    Bobby HendersonCommunity Expert
    Community Expert
    January 3, 2024

    I strongly suspect either a driver issue or some kind of hardware issue. I'm running Illustrator 28.1 on a Windows 11 PC that's a little older (11th Gen i7) and not quite as powerful (RTX 3070, 64GB of RAM) and Illustrator runs just fine currently.

    Are the drivers of your graphics board up to date? Are you using the Game Ready Driver or Studio Driver? Does your computer have more than one solid state disc? If so, are the SSDs identical regardless if they're in a RAID style setup? I'm only asking because I had some "fun" adding a second SSD to my Alienware notebook.

    Sometimes other applications that are running in the background to goof up things in Illustrator.

    antinnit
    antinnitAuthor
    Known Participant
    September 20, 2024

    I'm running a high-end PC with the latest drivers (taking caution as Adobe doesn't keep up). My hardware is an RTX 4090 with a 13th gen Intel, and all content is saved on an SSD (it consists of vector art shapes with text). Other apps work fine; it's only Illustrator running like it's from 1998.

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    September 20, 2024

    Hello @antinnit,

    Thanks for confirming. Would you mind sharing a screen recording of your workflow, and the problem so I can check it with the team?

     

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    November 16, 2023

    What's in your files? And what are you doing with it?

    antinnit
    antinnitAuthor
    Known Participant
    January 3, 2024

    Vector Art, I'm doing design layout (odd question).

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    January 3, 2024

    Oh, thnk you very much. A bit more precision would be fine. Large images? A lot of effects? patterns with a lot of details? Freefonts?

    Larry G. Schneider
    Community Expert
    Larry G. SchneiderCommunity Expert
    Community Expert
    November 16, 2023

    What's the situation with the HDs and where do you save your files? What kind of network are you using? Do you save locally or over the network?

    antinnit
    antinnitAuthor
    Known Participant
    January 3, 2024

    The files are all on solid state local hardware (network isn't involved). When using a less powerful old Mac I can zoom the fles in realtime np (so its not the file contence or my hardware setup). I guess its over to Adobe Illustrator team to run some QA I guess. In the meantime I'm slowly migrating to alternatives.

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