Skip to main content
A
Anonymous
March 17, 2022
Answered

Illustrator: Pinch-zoom does not work on touchpad on Windows

  • March 17, 2022
  • 1 reply
  • 13016 views

Hi:

 

I noticed that the pinch-zoom gesture works for Illustrator on Mac but not on Windows. I was using a Macbook Pro15 (mid-2018) before and an HP ZBook 17 now with Windows. The pinch-zoom works fine for the other apps (e.g. InkScape).

 

Any suggestions?

 

Thank you,

 

 

QZ

Correct answer Anubhav M

Hello @23625029,

 

Sorry to hear about the problem. In order to use Pinch-Zoom gestures in Illustrator using the touchpad, you will need to hold down the [Alt] modifier key on your keyboard and then try pinching in or out to zoom.

 

Alternatively, you may enable Force Enable Pinch-to-Zoom on Touchpad under the General preferences for Illustrator. Doing so will remove the need to hold down the modifier key while zooming.

Note: Selecting this option will change the scroll wheel actions for zooming and panning to Ctrl+Scroll and Alt+Scroll respectively.

 

Kindly update this thread if you need further help. We'd be happy to assist.

 

Thanks,

Anubhav

1 reply

Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
April 19, 2022

Hello @23625029,

 

Sorry to hear about the problem. In order to use Pinch-Zoom gestures in Illustrator using the touchpad, you will need to hold down the [Alt] modifier key on your keyboard and then try pinching in or out to zoom.

 

Alternatively, you may enable Force Enable Pinch-to-Zoom on Touchpad under the General preferences for Illustrator. Doing so will remove the need to hold down the modifier key while zooming.

Note: Selecting this option will change the scroll wheel actions for zooming and panning to Ctrl+Scroll and Alt+Scroll respectively.

 

Kindly update this thread if you need further help. We'd be happy to assist.

 

Thanks,

Anubhav

    T
    thepelummmy
    Participant
    January 11, 2023

    I can't find this option on my mac - i have the same pinch to zoom issue. It only goes back to normal when i close the app and reopen again

     

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    January 17, 2023

    Hello @thepelummmy,

     

    Thanks for reaching out. Would you mind checking the option for "Zoom with Mouse Wheel" and checking if it helps?

     

     

    Looking forward to your response.

     

    Thanks,

    Anubhav

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices