Illustrator: Pinch-zoom does not work on touchpad on Windows

[Guest]

Hi:

I noticed that the pinch-zoom gesture works for Illustrator on Mac but not on Windows. I was using a Macbook Pro15 (mid-2018) before and an HP ZBook 17 now with Windows. The pinch-zoom works fine for the other apps (e.g. InkScape).

Any suggestions?

Thank you,

QZ

[Anubhav M · Accepted solution]

Hello @Deleted User,

Sorry to hear about the problem. In order to use Pinch-Zoom gestures in Illustrator using the touchpad, you will need to hold down the [Alt] modifier key on your keyboard and then try pinching in or out to zoom.

Alternatively, you may enable Force Enable Pinch-to-Zoom on Touchpad under the General preferences for Illustrator. Doing so will remove the need to hold down the modifier key while zooming.

Note: Selecting this option will change the scroll wheel actions for zooming and panning to Ctrl+Scroll and Alt+Scroll respectively.

Kindly update this thread if you need further help. We'd be happy to assist.

Thanks,

Anubhav

[QZ_ANL]

Dear Anubhav:

Thank you for your tip! Worked like a charm.

Best,

QZ

[Anubhav M]

We are glad to hear that!

Please feel free to reach out if you run into any issues or queries in the future. We'd be happy to help.

Thanks,

Anubhav

[thepelummmy]

I can't find this option on my mac - i have the same pinch to zoom issue. It only goes back to normal when i close the app and reopen again

[Anubhav M]

Hello @thepelummmy,

Thanks for reaching out. Would you mind checking the option for "Zoom with Mouse Wheel" and checking if it helps?

Looking forward to your response.

Thanks,

Anubhav