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Illustrator: Pinch-zoom does not work on touchpad on Windows

Guest
Mar 16, 2022 Mar 16, 2022

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Hi:

 

I noticed that the pinch-zoom gesture works for Illustrator on Mac but not on Windows. I was using a Macbook Pro15 (mid-2018) before and an HP ZBook 17 now with Windows. The pinch-zoom works fine for the other apps (e.g. InkScape).

 

Any suggestions?

 

Thank you,

 

 

QZ

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Draw and design , Feature request

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correct answers 1 Correct answer

Adobe Employee , Apr 19, 2022 Apr 19, 2022

Hello @Deleted User,

 

Sorry to hear about the problem. In order to use Pinch-Zoom gestures in Illustrator using the touchpad, you will need to hold down the [Alt] modifier key on your keyboard and then try pinching in or out to zoom.

 

Alternatively, you may enable Force Enable Pinch-to-Zoom on Touchpad under the General preferences for Illustrator. Doing so will remove the need to hold down the modifier key while zooming.

AnubhavMajumder_0-1650388877848.png

Note: Selecting this option will change the scroll wheel actions for zo

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Adobe Employee ,
Apr 19, 2022 Apr 19, 2022

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Hello @Deleted User,

 

Sorry to hear about the problem. In order to use Pinch-Zoom gestures in Illustrator using the touchpad, you will need to hold down the [Alt] modifier key on your keyboard and then try pinching in or out to zoom.

 

Alternatively, you may enable Force Enable Pinch-to-Zoom on Touchpad under the General preferences for Illustrator. Doing so will remove the need to hold down the modifier key while zooming.

AnubhavMajumder_0-1650388877848.png

Note: Selecting this option will change the scroll wheel actions for zooming and panning to Ctrl+Scroll and Alt+Scroll respectively.

 

Kindly update this thread if you need further help. We'd be happy to assist.

 

Thanks,

Anubhav

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New Here ,
Apr 19, 2022 Apr 19, 2022

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Dear Anubhav:

 

Thank you for your tip! Worked like a charm.

 

Best,

 

 

QZ

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Adobe Employee ,
Apr 21, 2022 Apr 21, 2022

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We are glad to hear that!

 

Please feel free to reach out if you run into any issues or queries in the future. We'd be happy to help.

 

Thanks,

Anubhav

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New Here ,
Jan 11, 2023 Jan 11, 2023

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I can't find this option on my mac - i have the same pinch to zoom issue. It only goes back to normal when i close the app and reopen again

 

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Adobe Employee ,
Jan 17, 2023 Jan 17, 2023

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Hello @Pelumi5CBF,

 

Thanks for reaching out. Would you mind checking the option for "Zoom with Mouse Wheel" and checking if it helps?

AnubhavMajumder_0-1673970368833.png

 

 

Looking forward to your response.

 

Thanks,

Anubhav

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