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Illustrator | Plugin Error on launch

New Here ,
May 17, 2024 May 17, 2024

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the neural network is not working. When entering the program, it gives an error. I've already tried everything. I deleted, reinstalled, and updated all the drivers too. Nothing helps.
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Community Expert ,
May 17, 2024 May 17, 2024

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Is that the public beta version?

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Adobe Employee ,
May 17, 2024 May 17, 2024

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Hello @SvarT,

We understand that technical issues can be frustrating. Would you mind trying the suggestions in this help article (https://adobe.ly/3UGfL0q) and letting us know if they help?


Looking forward to hearing from you.

 

Thanks,

Anubhav

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New Here ,
May 18, 2024 May 18, 2024

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I've already tried all the tips, nothing helps

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New Here ,
May 18, 2024 May 18, 2024

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yes, on the beta version and even on the usual as well

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Community Expert ,
May 18, 2024 May 18, 2024

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On the beta version this seems to be normal, but it should work anyway.

 

For the released version it shouldn't. So you have already reset the preferences?

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New Here ,
May 18, 2024 May 18, 2024

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I've reinstalled it several times already. I even did a complete deletion and cleaned the registry.

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Adobe Employee ,
Jun 17, 2024 Jun 17, 2024

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Apologies for the delayed response, @SvarT. I hope the issue has been resolved. If not, please feel free to DM me. I would be happy to assist.

Best,
Anshul Saini

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