Illustrator Preference Issue on CC

[Jareth32857457eflm]

I keep getting this pop up whenever I take a screenshot. I have recently uninstalled an older version of illustrator and this started happening after. Any idea how I may fix this?

[Anubhav M]

Hello @Jareth32857457eflm,

I'm sorry to hear about your experience. Would you mind sharing more details, like the exact OS/Illustrator version and details of your exact steps and workflow, including a screen recording (if possible), so we can better assist you?

Looking forward to hearing from you.

Thanks,

Anubhav