Inspiring

Answered

illustrator Prefs Issues

Forum|Forum|8 years ago
January 12, 2018
3 replies
1336 views

I have an issue (one of many) with this so called industry standard application, I've updated to the latest version reset a few prefs but illustrator in it's infinite wisdom has decided that my units of measurement will be points?, I change it back to mm but every time I re-open this painful application it reverts back to points, this appears to be the only pref it will not keep, anyone else have similar issues or even better a solution?

cheers in advance....

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Correct answer Ton Frederiks

I do not want points.......I want mm which is what I have always had, I do not want points..... when I open a document or template which is set and saved as mm it still opens in points, it should not do this and it never did until the latest release of illustrator,, clearly an illustrator issue.

Every document we have in our system is in mm, my templates are in mm?

If you open a document with mm as settings then is should keep mm, even as the Preferences units are set to something different.

If you create a new document with mm as units and your Preferences units were different it will change the Preferences units to mm.

If that is not working for you, try to reset your preferences (maybe backup the prefs folder first).

How to set preferences in Illustrator

P

Pritam31266181pu4v

Participant

software buying not supported in window please problem fix illustrator

Monika Gause

Community Expert

@Pritam31266181pu4v schrieb:

software buying not supported in window please problem fix illustrator

Please elaborate.

Monika Gause

Community Expert

So whenever you create a new file, Illustrator shows you Inches for the document type you select?

Set up your new documents profiles in the way you need them. The initial unit for the last used document type will be what you last selected. But if you select a new document type from the "Print" or "Web" or whatever tab, then Illustrator will show what's in the New document profile.

Startup Profiles – A Great tool to Customize your New Documents « Adobe Illustrator blog

Dave_MoleAuthor

Inspiring

No, reverts to points irrespective of what I do, I use set of art templates all set up correctly, illustrator ignores the general setting (mm) and reverts to points...

Monika Gause

Community Expert

In your template file the unit is set to Millimetre, but when you create a new document based on that template, the unit is set to Inches?

You set the unit of a document by right clicking in the ruler?

Doug A Roberts

Community Expert

to be clear, you're changing one or more of these settings to something that isn't points:

and then when you close and reopen AI, it reads points again?

does AI close properly? no 'unexpectedly quit' or hanging or anything?

Dave_MoleAuthor

Inspiring

To clarify, I'm changing 'General' to mm but when I re-open it defaults back to points, yes it closes correctly but makes no difference how I close it/restart the Mac, it does whatever it wants?

Dave_MoleAuthor

Inspiring

does it do this even with no open docs?

new documents will open with that pref at whatever was set in the new document screen.

Yes, makes no difference what the file is saved with?

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