illustrator problems starting Mac M2 Pro

Forum|Forum|4 months ago
November 5, 2025
1 reply
118 views

Hellow, for the past months I've been having problems starting illustrator on my M2 Pro Mac Pro.
I've tried to reboot illustrator, restart my computer but it helps for the first time but if I close illustrator and try to reopen it freezes. Takes too much time to initialize.

Bug

F

fabio_1170Author

Participant

I must add that I was using the latest version of Illustrator. V30. Just downloaded the V29.0 and still have some trouble and huge delay opening it. This is the V29.0 but still freezes

Anubhav M

Community Manager

Hello @fabio_1170,

I'm sorry to hear about your experience. Would you mind checking for any pending macOS updates and installing them to see if it helps? Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.

Looking forward to hearing from you.

Anubhav

F

fabio_1170Author

Participant

Hi Anubhav,

Indeed there was a MacOS update pending. After last Tahoe 26.1 it works perfectly.

Thanks

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