Illustrator quiere grabar el audio y la pantalla de la computadora

Forum|Forum|2 years ago
January 2, 2024
2 replies
3603 views

¿Por qué me pide accesos illustrator? Después de abrir el programa y cuando voy a usar el gotero me abre una ventana de diálogo con el mensaje: "Adobe illustrator 2024.app quiere grabar el audio y la pantalla de esta computadora. Dale acceso..." Siempre le doy denegar, pero cada vez que voy a usar por primera vez el gotero siempre me arroja ese mensaje, ¿por qué sucede?, ¿hay alguna manera de quitar ese mensaje?

This topic has been closed for replies.

Correct answer Anubhav M

Hello @ElvaCHC,

Thanks for reaching out. A security feature introduced by Apple in macOS Catalina (10.15) and later requires explicit consent before allowing apps to record screen information. Because the Illustrator Eyedropper tool collects color information from pixels at a specific screen position, macOS requires permission from the user. Learn more here: (https://adobe.ly/48ftXD6).

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Thanks,
Anubhav

C

chdarial

Participant

Hola, tengo el mismo problema y daña mucho la experiencia... ¿pudiste solucionarlo de algún modo?

E

ElvaCHCAuthor

Participant

No, sigo denegando el permiso =/

Anubhav M

Correct answer

Community Manager

Hello @ElvaCHC,

Thanks for reaching out. A security feature introduced by Apple in macOS Catalina (10.15) and later requires explicit consent before allowing apps to record screen information. Because the Illustrator Eyedropper tool collects color information from pixels at a specific screen position, macOS requires permission from the user. Learn more here: (https://adobe.ly/48ftXD6).

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Thanks,
Anubhav

C

chdarial

Participant

Tu respuesta no soluciona el problema. ¿Cuál sería la solución para que deje de salir esta notificación cada vez que se usa el gotero? Gracias.

Ton Frederiks

Community Expert

Did you try:

To change the setting on a Mac, go to System Preferences > Security & Privacy > Privacy > Screen Recording and check the box by Adobe Ilustrator (and Photoshop). If you are unable to check the box, click on the lock icon at the bottom of the panel first to allow changes.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded