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2 replies

ceyhun_akgun
ceyhun_akgun
Legend
May 15, 2018

Is it possible to elaborate the problem? You have experienced this problem when doing certain operations. Can RAM be a large data file copied on memory? System updates, hardware problems, problematic visual files, corrupted fonts, RAM memory deficiencies, and so on. these can lead to sudden shutdowns.

Graphic Designer Educator / PrePress Consultant
Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
May 15, 2018

Please don't post Error Logs in the forum. They make threads unusable. Instead post them on Pastebin.

Please describe when this happens.

Did it ever work correctly?

S
Schawkaccess user lookingAuthor
Participant
May 15, 2018

Thanks for the advice follow here after.

The quitting problem happen with out specific pattern some time when opening file, some times while working on the file.

OS : MAC El Capitan

Adobe illustrator: 2017

Font: UTC 6.0.2

File: Available in network using AFP.

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
May 15, 2018

Please try if it works when you save the document locally.

Also: is the Font manager compatible with your system and Illustrator?

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