Illustrator Recovery-Mode has Turned all my Images Black

Forum|Forum|6 years ago
July 16, 2019
5 replies
6788 views

I was in the process of saving my original Illustrator file and it froze then crashed, I re-opened the software and it recovered the document but all my images have turned black.

And it's not a links problem, most images are embedded and I have a separate links folder containing the remaining linked images, as you can see there are no missing links.

Why has this happened?

This topic has been closed for replies.

A

Abubeker5ED0

Participant

I think I had the same problem and the reason was I drag and drop an image straight from PS and I didn't save the PSD file so when the image tried to load from the PS it didn't. Because all non-Photoshop images are okay.

JonathanArias

Legend

you really should be making this in indesign. you are working in the wrong program if you are using illustrator for layout.

Srishti Bali

Community Manager

Hi John,

Sorry to hear about that. That's not a typical behavior with Illustrator. Let us help you make this right. I would request if you can try the following steps and share your observations.