Illustrator refuses to save as PDF, stuck on"Reading EPS File"

Explorer ,
Jul 24, 2022 Jul 24, 2022

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Hi,

I am using Illustrator CC on macOS, everything up to date. When I try to save a large .ai file as a PDF, I get a progress bar saying "Reading EPS File" and a spinning wheel, and the process never completes. I eventually have to force kill Illustrator. If I try to save as EPS, I get an error message "Can't save the illustration. Can't print the illustration". I deleted every layer until it would agree to save, and it seems to be the base image it doesn't like, a ~100MB JPG file. I tried resizing it to see if Illustrator liked that better but the result is the same.

 

I searched for similar issues and some people reported issues with fonts and with OOBE but no solution worked. I also restarted computer, Illustrator and Creative Cloud, without any luck.

 

I am honestly at a loss of how to export my file for printing. Any suggestion would be extremely welcome.

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Explorer , Jul 25, 2022 Jul 25, 2022

Thanks for the suggestion. Resaving didn't do much, but I resized the image down in 1000px increments, starting at 33,000px wide. It suddenly worked as I got below 25,000px. Not too sure why, but I'll take it. 

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Adobe Community Professional ,
Jul 24, 2022 Jul 24, 2022

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So the JPG is 100 MB  on your harddisk?

That means it is even larger when uncompressed.

Does it really need to be that large?

 

What else is in the file?

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Explorer ,
Jul 24, 2022 Jul 24, 2022

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Thanks for your answer. The file goes to an A0 print at 400ppi, so the base image needs to be of a really large resolution. I have dozens of those files, some with even larger files, and have never had issues saving as PDF before.

 

The file contains some type and a large number of paths. If I delete the base layer, though, it saves the PDF with all the other elements in seconds.

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Adobe Community Professional ,
Jul 24, 2022 Jul 24, 2022

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What was different when you were still able to save them?

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Explorer ,
Jul 24, 2022 Jul 24, 2022

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That's what I have been trying to figure out, and I honestly have no idea. This is the first time I have tried to save this particular file to PDF, but I have done other with even larger base files without any issues...

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Adobe Community Professional ,
Jul 24, 2022 Jul 24, 2022

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How large does Photoshop say that the jpeg file is when opened? And what resolution? A 100MB jpeg file is very large even for a best quality jpeg at A0 size. What are the compression settings for the PDF file. And is it saved with Illustrator editability? 

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Adobe Community Professional ,
Jul 24, 2022 Jul 24, 2022

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Alex,

 

If it (still) fails without Illustrator editability, I believe it can be worth trying to recreate the ailing base image, maybe by running it through Photoshop and resaving or something, and try again.

 

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Explorer ,
Jul 25, 2022 Jul 25, 2022

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Thanks for the suggestion. Resaving didn't do much, but I resized the image down in 1000px increments, starting at 33,000px wide. It suddenly worked as I got below 25,000px. Not too sure why, but I'll take it. 

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Adobe Community Professional ,
Jul 25, 2022 Jul 25, 2022

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For my part you are welcome, Alex, and thank you for sharing.

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