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M
MusicMaxEbb
Inspiring
September 12, 2022
Answered

Illustrator saves, but gives message that it hasn't saved, asterisk remains near file name.

  • September 12, 2022
  • 2 replies
  • 334 views

I recently updated to the latest Illustrator (26.5).  Illustrator saves my file, but gives message that it hasn't saved, and the asterisk remains near file name. I can save a copy just incase it hasn't saved.  Sometimes it won't save my changes.  I'm not sure if the file is corrupt or if this is a new Illustrator bug. 

 

This topic has been closed for replies.
Correct answer Monika Gause

Where do you save the file?

What happens when you turn off "Save in background" in the preferences?

2 replies

Mike_Gondek10189183
Community Expert
Mike_Gondek10189183Community Expert
Community Expert
September 12, 2022

To be safe, I would save as and for example add a 2 to the end of the filename. The file might be locked, or some confusion over this cloud version local version. I would also turn off pdf compatible unless you absolutely need. Important to know if this is a false error about the asterisk, so please get back to us and we can help you better, after saving version 2 as a safety net.

 

After file is safely saved, you can restart your computer system, not sure what you are running, to clear up anything in cache which migth be conflicting. If this returns we will show you how to reset the OOBE.

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
September 12, 2022

Where do you save the file?

What happens when you turn off "Save in background" in the preferences?

M
MusicMaxEbbAuthor
Inspiring
September 12, 2022

I save to my main computer HD project folder, no place odd.   I have saved as a different file name but it still wouldn't save.  Then I made a new file and coppied all the art to the new file. It still wouldn't save.  I saved a copy,  and opend it, and it appeared to have all my art intact. So, as a way to backup, that's the way to do it.   

 

Solved (maybe). I turned off the 'save in backround' under preferences, and it has saved the file. I no longer have the asterisk next to the file name. I think that might have fixed it.  It's saving as expected now!  

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