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March 25, 2022
Answered

Illustrator Saving Problem solved

  • March 25, 2022
  • 2 replies
  • 248 views

A couple of days ago, my CS downloaded and installed a new AI version(2022).

It caused major panic here at the studio. Not being able to save my work is key to my survival.

Here's what didn't work and and what fixed it.

I quit Illustrator and restarted-no effiect

Saved file as .eps-success sort of, after opening new .eps file I still wsn't able to save as .ai

I reset AI preferences-didn't work.

Uninstalled/reinstalled-no effect.

Changed size of save dialog box-nada

Upgraded Mac OS to Montery 12.3-Bingo

This topic has been closed for replies.
Correct answer Anshul_Saini
quote

A couple of days ago, my CS downloaded and installed a new AI version(2022).

It caused major panic here at the studio. Not being able to save my work is key to my survival.

Here's what didn't work and and what fixed it.

I quit Illustrator and restarted-no effiect

Saved file as .eps-success sort of, after opening new .eps file I still wsn't able to save as .ai

I reset AI preferences-didn't work.

Uninstalled/reinstalled-no effect.

Changed size of save dialog box-nada

Upgraded Mac OS to Montery 12.3.1 -Bingo


By @admojo

 

2 replies

Anshul_Saini
Community Manager
Anshul_SainiCommunity ManagerCorrect answer
Community Manager
April 5, 2022
quote

A couple of days ago, my CS downloaded and installed a new AI version(2022).

It caused major panic here at the studio. Not being able to save my work is key to my survival.

Here's what didn't work and and what fixed it.

I quit Illustrator and restarted-no effiect

Saved file as .eps-success sort of, after opening new .eps file I still wsn't able to save as .ai

I reset AI preferences-didn't work.

Uninstalled/reinstalled-no effect.

Changed size of save dialog box-nada

Upgraded Mac OS to Montery 12.3.1 -Bingo


By @admojo

 

sishamIAGD
Community Expert
Community Expert
March 30, 2022

Thanks for sharing your resolution for Mac users.