Skip to main content
Participant
March 1, 2025
Question

Illustrator screen issues

  • March 1, 2025
  • 2 replies
  • 175 views

After updating to 29.3.1 the GUI brightness shifts quickly in illustrator. It ONLY happens in illustrator and it happens to the entire app interface, not just the artboard or pasteboard area. It's not a monitor issue or an OS issue. Has anyone else had this problem?

 

specs:

MacBook Pro 16in Model: Mac14,10 - M2 Pro

 

2 replies

Srishti Bali
Community Manager
Community Manager
March 11, 2025

Hi @samasu922 

 

 

Sorry to hear you're experiencing this issue. If I understand correctly, the screen brightness changes only for Illustrator, while everything else looks fine? That’s unusual behavior, but we're here to help!

If the issue still persists, as Monika mentioned, could you share more details—such as screenshots, whether it works better in a previous version, and if there was a recent OS update?

 

We’re happy to assist, just need a bit more information!

 

Regards,

Srishti

Monika Gause
Community Expert
Community Expert
March 1, 2025

Probably you can describe what precise is happening?