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Participant
May 10, 2018
Question

Illustrator showing "The operation cannot complete because of an unknown error [!now]" error

  • May 10, 2018
  • 2 replies
  • 9555 views

the operation cannot complete because of an unknown error [!now]

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2 replies

Participating Frequently
October 15, 2020

"Solution for Adobe Illustrator. Regarding the problem...

"The operation cannot complete because of an unknown error. (Cant)"

The problem is caused by some files in the directories.

"c: \ Program Files \ Common Files \ Adobe \ UXP \"

In Windows 10 (X64)

Rename to "c: \ Program Files \ Common Files \ Adobe \ 00UXP \"

(In this way they are not erased and you can return to them, for if other programs fail)

It contains the routines for the start screen and new documents of the different Abobe programs.

https://helpx.adobe.com/photoshop/kb/troubleshoot-home-screen-issues.html

luck!!! 😉 :)"
Changing UXP to 00UXP worked like a charm!! This actually works for me!!!


For more information, Follow this link: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/36301807-the-operation-cannot-complete-because-of-an-unknow

Monika Gause
Community Expert
Community Expert
May 10, 2018

You might want to tell us some details, because otherwise we can't solve either.

Which version?

Which system?

Any third party plugins?

A printer?

Any additional input hardware?

All fonts OK?

When was your last computer restart?

What exactly are you doing step by step when this happens?

Did the same ever work correctly?

Does that only happen on specific files?

Participant
January 8, 2019

I've got the same error. Very annoying.

Which version? - Latest, 2019 - 23.0.1

Which system? - Windows 10

Any third party plugins? - No

A printer? - Not on

Any additional input hardware? - Touchscreen laptop, default mouse

All fonts OK? - Think so

When was your last computer restart? - Just now

What exactly are you doing step by step when this happens? - Try saving artboard as PNG 300dpi

Did the same ever work correctly? - Yes

Does that only happen on specific files? - No

Hope to hear soon, need it now!

Larry G. Schneider
Community Expert
Community Expert
January 8, 2019

What are the dimensions of the Art Board?