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Inspiring
January 27, 2023
Question

Illustrator slow start

  • January 27, 2023
  • 2 replies
  • 1195 views

I have illustrator 2022 that often starts very slowly or I have to even End Task from Task manager multiple times. Don't want Illustrator 2023 because it feels buggy.
Do not want to reset preferences either. I just installed it.

 

Is there any settings in some files that I should try that make loading more smooth. I am accustomed that every program runs in 5 secs. Photoshop and Illsutrator are often real slow to start.

 

Kind of feels like if every version is built on the last one then some unnecessary stuff accumulates in the code. I really have no idea.

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2 replies

Anubhav M
Community Manager
Community Manager
January 27, 2023

Hello @Sorontar,

 

Sorry to hear about this experience. Would you mind trying the suggestions shared in this help article (https://helpx.adobe.com/illustrator/kb/optimize-illustrator-performance.html) and checking if it helps?

If the issue persists, kindly share some more information, like the exact version of the OS/Illustrator installed on our computer and system configuration (CPU/GPU/Memory/Display Monitors/Plug-ins used), so we can investigate this further.

 

Looking forward to your response.

 

Thanks,

Anubhav

Doug A Roberts
Community Expert
Community Expert
January 27, 2023

How slow are we talking? My installation of version 27.2 starts in just under 10 seconds on Windows 10.

I would contact support and ask them to take a look. It's not a generic Illustrator issue.

 

https://helpx.adobe.com/contact.html?rghtup=autoOpen

SorontarAuthor
Inspiring
January 30, 2023

It seems it sometimes gets stuck loading on plugins and sometimes not. It is about 10 seconds if it works. Otherwise it nothing happens after minutes if ever.
With 2023 and 2022 Illustrator version same thing.