Illustrator slowing down

[ebenheizerm28787053]

Why is Illustrator slowing down when saving artwork with Drop Shadow? It also not responding when copying layers with drop shadow applied.

I believe my system is strong. I even have 32 Gigs of RAM!

Processor: Ryzen 5 3400G

RAM: 32GB

No Dedicated GPU

Samsung NVMe SSD 970 EVO

[Monika Gause]

Which system?

How large is the document? Large document?

How large is the object?

Which is the document raster effects resolution?

[ebenheizerm28787053]

This system:

Ryzen 5 3400G

32GB RAM

NVMe SSD

56,6MB file size

4000 by 4000 pixels artboard size

[Monika Gause]

The file size is quite large, so please tell us about the object you applied the shadow to. And again: how is the raster effect resolution set up?

[ebenheizerm28787053]

Do you mean the 72, 150, and 300 ppi?
I use the 300 ppi

I don't use the entire 4000 by 4000 pixels, only the middle.

[ebenheizerm28787053]

 

I don't know if you can see the layer tree very well.

But simply this way,

There are 4 body poses (Direction) containing the same structures (so everything below will be multiplied by 4)

I applied the shadow to the skull (where every body pose/direction has 3 head turns, meaning 3 skulls per body pose/direction)

I applied the shadow to the hand poses (there are like 3 hand group on the right and 3 on the left, a total of 6). Where every hand group consist of 8 poses.

Sometimes, depending on the character, I applied shadow to the shirt as well.

[Monika Gause · Accepted solution]

Then maybe Customer Care has to take a look at this.

It might be an issue with your graphic card or its driver or some incompatibility

Please contact them over there: https://helpx.adobe.com/contact.html

[ebenheizerm28787053]

So there is a hardware problem?

[Monika Gause]

There might be.

GPU acceleration does not work well for every card and driver under all circumstances. Customer Care can log into your system to check out stuff.

[ebenheizerm28787053]

I see. Thanks!

[Bill Silbert]

Specifically what operating system and what version of Illustrator are you using? Also, how are you creating your drop shadows? Are you using the drop shadow effect or creating a separate shadow as an image?

[ebenheizerm28787053]

It's Windows 10 64 bit

Illustrator CC 2020 v24.1.2

I use the one on Stylize, Dropshadow effect

No extra image; applied straight to the layer.

[Kevin Stohlmeyer]

How many objects are you applying the effect to?

[ebenheizerm28787053]

Please see my reply to Monika. Thanks!