Illustrator Stuck on Hand Tool cursor/ icon after launch
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My hand tools get stuck when starting illustrator. When I try to change them it doesn't work. I can't continue working like this. Does anyone know how to solve this. My system and programs are up to date
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It sounds like the hand tool getting stuck might be due to third-party interference with keyboard shortcuts. It's possible another app has taken over the spacebar key, making it act as the hand tool. Try booting in Safe Mode (Mac/ Windows), then launch Illustrator first and slowly open other apps to find the culprit.
Let me know if this helps!
Best,
Anshul Saini
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Hi Anshul,
Thank you for your help, I will try it and let you now!
Best,
Greisi!
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Is your keyboard stuck?
What happens when you reboot the computer and then launch only Illustrator, nothing else. Not your browser, not your email, nothing.
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Hey Monika,
My keyboard works and I try to shift the hand tool but it dosen't change. Also the Illustrator works for a while but than the hand tool appears again.
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Here is a list of apps that interfere with the keys:
- WebRoot
- Apple Terminal
- Word, Excel, Powerpoint
- »Enable Full Keyboard« in Settings > Accessibility > Keyboard on Mac OS
- Apple Mail, Outlook
- Spacebar is used as a shortcut by the system
- Chrome, Internet Explorer, Safari
- Wacom Desktop Center, Wacom settings
- Windows Touch Pad problem
- LastPass, Bitwarden (password managers)
- The VPN
- LangSwitcher app (it needs to be closed and disabled)
- Notes
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This is so infurating. Nothing I do fixes it.
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I'm on an M1 MacBook Pro. All apps are up to date. This app is unusable and it's my job. WTF.
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Do you have anything from the list I posted above?
Or do you have Display Pilot? Magnet?
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Magnet, that's what it was for me
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I'm having the same issue.
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I figured it out on my end. I tried quitting other apps and the one causing the problem was Magnet.app. I quit the app and the hand tool stopped getting stuck. I don't know if you have this app running but if you do quit the app and see if that works for you.
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