Illustrator SVG Filter AI_BevelShadow_1 shadow problem

[CarlExel]

Have a design - used 'SVG Filter AI_BevelShadow_1 shadow' - shadow came out fine on most of it but for the text the shadow seemed cut by a straight edge. Changed text to an outline and tried again but it is just the same. So frustrating - any ideas?

[CarlExel]

Have played with 'Effect>Document Raster Effects' and that didn't help - Added max around object

[meganchi]

Is there a reason why you wouldn't use Effect-->Stylize-->Drop Shadow instead?

[CarlExel]

Hi,

The SVG does more than just a shadow. Plus, if there's an option there it should work, especially as we pay for this stuff.

Their tech support advised I upgrade to latest version - I did, didn't fix it.

Cheers,

[Monika Gause]

I can't replicate this issue.

Can you post some details of the file?

the font used?

Document raster effect settings?

Did you edit the SVG code of the effect?

[CarlExel]

Hi, thanks for trying.

Waiting on Adobe aupport for help but it doesn't seem forthcoming - recently had a call with them though and the file I sent to them looks the same on their machine - if they go through the process it comes out the same (although when he first tried it he said it came out fine and as expected - I pushed to see if it was different to the image here, he came back and said it looked the same - so that seemed right to them!!!! Utter madness. )

Font - Myriad Pro Bold 26.8pt

Document raster - 254, this was previously at standard but i read that putting this to max might help......didn't

No editing of the SVG occured. It worked fine on the image before i added that web address element, after adding that is still worked fine on the presxisting elements but bit on the web address.

Cheers,