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Illustrator - The file is in an unknown format and cannot be opened

New Here ,
Dec 13, 2022 Dec 13, 2022

Hello everyone, short time ago all my illustrator files that I saved to the hard disk were lost. I downloaded a program called EaseUs Data Recovery Wizard. It scanned the Hard Disk and found all the lost files. However, now when I try to open the ai file, the problem appears in the image that I have shared with you. I tried all the solutions brought to this problem before, but none of them worked for me. I still had a lot of projects I was working on. I'm afraid it's all gone completely.

 

Thank you,

 

Ece.

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correct answers 1 Correct answer

Community Expert , Dec 13, 2022 Dec 13, 2022

Your file is encoded wrong from the recovery software. Unfortunately there is not much you can do with this.

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New Here ,
Dec 13, 2022 Dec 13, 2022

I tried to save it as svg file and I also try to open the file in Indesign but nothing is working for me.

 

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Community Expert ,
Dec 13, 2022 Dec 13, 2022

Can you open the file in a PDF viewer, or use File > Place in Illustrator?

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New Here ,
Dec 13, 2022 Dec 13, 2022

Hello, thank you for the reply.

I tried but I faced these problems! I am sharing with you,

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Community Expert ,
Dec 13, 2022 Dec 13, 2022

Then I'm afraid the file is probably not recoverable.

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Mentor ,
Dec 13, 2022 Dec 13, 2022

Try changing the suffix to .pdf or .eps then try opening in Acrobat, or use Distiller app...

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Community Expert ,
Dec 13, 2022 Dec 13, 2022
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Your file is encoded wrong from the recovery software. Unfortunately there is not much you can do with this.

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