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Participant
November 10, 2023
Answered

Illustrator Thumbnail Preview Not Showing Images Sonoma 2023

  • November 10, 2023
  • 7 replies
  • 9688 views

I download vector images from Adobe stock photos they have the .ai extension and up until recently I was able to select the file and hit the space bar to see what the image is.  Now I have no previews to look at. And this has been asked in other streams but this situation is different because I don't want to open every illustrator file to find out what it is or to save as pdf compatible.  This is very time consuming. These are stock images from Adobe stock.  I also don't want to have to open Bridge to see what the images are. I want it to be a quick simple thing like it has been forever. Any suggestions? I found the instructions to change the Illustrator.qlgenerator file and did so but it's not solving the situation.  

Correct answer Ton Frederiks

Try viewing with Adobe Bridge. I don't use Sonoma, so I can't test it, but Bridge can generate a preview for .ai files without PDF compatibility.

7 replies

Participant
February 22, 2025

I'm so glad I found this forum here — My frustration feels validated by seeing so many of the same complaints! To add another layer to this issue, my clients, who do not have Adobe Bridge or any Adobe applications for that matter, cannot easily preview the images! If anyone finds a workaround please let me know. Thanks!

Ton Frederiks
Community Expert
Community Expert
February 22, 2025

But if you read the comments above, you will see that you need to complain to Apple who took that functionality away.

The only solution is to save your Illustrator files with PDF compatibility for your clients that do not have any Adobe applications.

Participant
April 29, 2024

Same problem here.  It would be great if there was a way to batch convert files to have the preview.  Illustrator files that I save have the preview so I have had to resave old stock vectors one at a time in order to work with them.

Participant
August 5, 2024

I have he same issue- it's making me crazy

Participating Frequently
August 5, 2024

The removal of eps and AI file preview is a choice Apple made. They say it's because of the ability to embed bad code in an EPS file - golly PDFs and JPGs can also have bad code embedded. This more likely an issue of Apple not wanting to pay a liciense fee for the 'review'.. recall that Apple did that a fiew years ago and Gallery View went away - poof. Maybe time to switch to the other guys - Adobe works there, and the issue of Fonts only playing nice of MAC is rear view mirror. YES Apple could fix this easy - but seems there is zero appetite to recognize the assset value of our Image Libraries of past wrok, that many of us search many days a week to find a "this" or a "that"... do i hear Windows in the air...?

Participant
February 22, 2024

Just curious. Did you ever find a solution to this? Struggling with same issue. Yeah, Bridge works, but that's just one more step and one more open app that I don't want to deal with.

Participant
December 19, 2023

I feel the same way and I'm so frustated!

Known Participant
January 8, 2024

Ja, leider habe ich dasselbe Problem. Wahrscheinlich muss Adobe alle AI-Dateien öffnen und richtig abspeichern, damit es wieder funktioniert...

Monika Gause
Community Expert
Community Expert
January 8, 2024

Das Preview auf MacOS wird aus dem eingebetteten PDF in der AI-Datei generiert.

Ist kein PDF eingebettet, dann gibt es kein Preview.

Die Anwender*innen (nicht Adobe) müssen also die Dateien öffnen und PDF-kompatibel abspeichern (also die gleichnamige Option ankreuzen im Illustrator-Optionen-Dialog).

Participant
December 5, 2023

I am also unable to preview adobe stock .ai files. Extremely frustrating. 

Monika Gause
Community Expert
Community Expert
December 5, 2023

They need to be saved with PDF compatibility.

Participant
July 8, 2024

IT STILL DOSENT WORK. Saved as PDF compatible, and STILL DOSENT WORK, is SONOMA going to fix that bug, it is SUPER FRUSTRATING not previewing files that I work with all day long.

 

Participating Frequently
December 3, 2023

No eps preview in MAC OS Find - is a costly problem. Bought new MACs with M2 & Sonoma. Now too late to return to Apple. Unless we can find a real-world fix, will likely become bookends on a shelf. too big a saved library of image & working files to accept "oh well". Now to look at Windows 11 and Adobe CC. Less cost, wider options? 

I'd be much happer to remain on path, HAS ANYBODY a way around the No Preview in Sonoma dilemma?

Ton Frederiks
Community Expert
Community Expert
December 4, 2023

Did you try if Adobe Bridge can preview your files?

Monika Gause
Community Expert
Community Expert
November 10, 2023

Save them "PDF compatible". MacOS uses that embedded PDF.

If a file doesn't have an embedded PDF you could never see what's inside in Mac OS (I've been using Mac OS for 30 years)

Participant
November 10, 2023

Hi, Thank you for taking the time to respond, I purposely started my own question becasue this is the answer on the other ones.  My question is what has changed that makes previously viewed by hitting the space bar files not being able to do so and how do I fix it?  I have been downloading these files from Adobe stock for years and now they aren't working. I don't have time to go through each one and resave and I have not had to in the past.  So something has changed. I don't know if it's from updating to Sonoma or not. 

Monika Gause
Community Expert
Community Expert
November 10, 2023

Did you previously download AI files? Or EPS files?

 

Previously MacOS could preview EPS files by hitting the spacebar. Now this ability is gone and will probably never return.