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Participant
March 14, 2019
Answered

Illustrator Thumbnail Preview Not Showing Images

  • March 14, 2019
  • 11 replies
  • 35723 views

I REALLY need someone's help. I bought a new MacBook pro a couple of weeks ago and have had nothing but issues with my Illustrator since. I was running the 2019 version when I switched laptops but have had to downgrade back down to the 2018 version because the 2019 version was so laggy. I'm still having lag issues but it's not as bad. But now I have a new problem. If I search files, whether its in Illustrator or just a finder folder, I used to be able to highlight a file and hit the space bar to see a preview of my artwork, so I could then scroll through the files and open the one I want. Now, I can't see anything other than the Ai logo box. HOW DO I FIX THIS? This is literally costing me so much time as I often need to refer to other jobs for a logo or text.

 

Any suggestions would be much appreciated. [email removed]

This topic has been closed for replies.
Correct answer rhondak37849348

No icon preview for eps-files in Ventura (and Monterey): Here's what to do.

 

  1. Copy the "Illustrator.qlgenerator" from “Macintosh HD/System/Library/QuickLook" to your desktop or any other folder you have read/write access to.
  2. Open "Illustrator.qlgenerator" by right clicking it and select "Show package contents".
  3. Open "Info.plist" in the "Contents" folder with a text editor.
  4. Find the line "<string>com.adobe.illustrator.ai-image</string>" 
  5. Insert "<string>com.adobe.encapsulated-postscript</string>" below it with the same indentation and save the "Info.plist" file.
  6. Drag the "Illustrator.qlgenerator" into "Macintosh HD/Library/QuickLook" folder. Don't freak out if the folder is empty.

 

NOTE: Pay attention to the above words in Bold. I kept trying to paste the copy back into “Macintosh HD/System/Library/QuickLook" and of course, you can't do that.

 

If you did everything right, you should now have .EPS previews back again. That's a workaround until apple fixes it in the System/Library, hopefully soon.

https://discussions.apple.com/thread/254424837

11 replies

Monika Gause
Community Expert
Community Expert
April 15, 2019

Have the files been saved with PDF compatiblity?

It's the PDF where Mac OS draws the preview from.

Participating Frequently
April 20, 2021

Can you specify where one would be offered that option? It doesn't come up when I save a file as an .ai file.

 

bstokes
Participant
April 20, 2021

When you first save a file from Illustrator, this window comes up to "Create PDF Compatible File".