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A
accountsa83931864
Participating Frequently
February 7, 2019
Answered

Illustrator - tilde appears

  • February 7, 2019
  • 10 replies
  • 2400 views

I'm revising a file and a tilde appears in my text block arbitrarily.

Correct answer Monika Gause

Please contact support. They can log into your computer.

Contact Customer Care

10 replies

R
RFA Admin
Participant
January 8, 2020

I have the same issue. Adobe never resolved. Were you able to fix yours?

H
HiroyukiKato
Participant
January 8, 2020

I might have found the cause of this tilde problem in my case.

I have been using an application called "Caffeine" which prevents a PC from going to sleep.  (Similar to Windows Mobility Center Presentation Mode").  I think this tilde problem disappeared after I stopped using Caffeine.  My guess is that the application sends some signal mimicking keyboard or mouse action, and somehow Illustrator treats it as a tilde.  

 

Maybe you want to try stopping any application that prevents your computer from going to sleep, if you are using one.

    R
    RFA Admin
    Participant
    January 9, 2020

    Interesting! I use caffeine too but I also could've sworn I had the issue before I downloaded the app. Will have to test it out, thanks so much! Did you find an alternative to use that works with AI?

    H
    HiroyukiKato
    Participant
    September 28, 2019

    I have exactly the same problem.  Illustrator CC 2019 keeps adding tilde randomly in my textbox.  I don't think this is a keyboard issue, since this does not happen in any other applications on my PC.  Have you figured out what causes this problem?  Any help is appreciated.

    A
    accountsa83931864Author
    Participating Frequently
    February 7, 2019

    Default prefs. Same thing happened.

    Took me a little while to get through the 'crap' from the default prefs just to start new doc. Argh!

    And I'm at work as well. I'm sure you know how that goes.....

    Monika Gause
    Community Expert
    Monika GauseCommunity ExpertCorrect answer
    Community Expert
    February 7, 2019

    Please contact support. They can log into your computer.

    Contact Customer Care

    A
    accountsa83931864Author
    Participating Frequently
    February 7, 2019

    Keyboard is plugged into into keyboard port. English (US) language

    I restart computer EOD every work day.

    Nothing extra installed.

    How many keyboards do you have just hanging around?! I only have the one.

    Windows updated over last weekend.

    This just started one day ago. I use Illustrator daily.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    February 7, 2019

    I have a couple of keyboards lying around. Haven't counted them.

    Can you try and reset preferences. Do it by renaming the folder so you can return in case it doesn't work.

    You need to shut down Illustrator first, then rename the preferences folder:

    How to set preferences in Illustrator

    A
    accountsa83931864Author
    Participating Frequently
    February 7, 2019

    Here you are! I didn't get too far before the tilde appeared just typing in Arial Narrow.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    February 7, 2019

    How is your language set up? Illustrator, system, keyboard layout?

    When was your last computer restart?

    Do you have anything installed that changes your keyboard layout, enhances the typing, makes shortcuts?

    Does this also happen with a different keyboard?

    A
    accountsa83931864Author
    Participating Frequently
    February 7, 2019

    In most cases, I copy an entire statement, including a return [pilcrow]. I normally do not see view hidden characters.

    It is intermittent as to when the tilde pops up. In my second picture, it showed up in the middle of a 'word' while I was typing.

    No pattern to the appearance.

    I have not tried other fonts as of yet.

    A
    accountsa83931864Author
    Participating Frequently
    February 7, 2019

    New document: same font. 12/Auto; LS 12; Horiz. 75%

    One tilde appeared. I saw & went back to highlight it & the second one appeared.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    February 7, 2019

    Does that happen with other fonts as well?

    A
    accountsa83931864Author
    Participating Frequently
    February 7, 2019

    Here is a screenshot.

    I copied the first bulleted sentence and the tilde just showed up.

    Font: Helvetica Neue 47 Light Condensed - 13/15

    Letter spacing: 15, Horizontal scaling: 86%

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    February 7, 2019

    Hi,

    Did it only happen one time or does it happen every time? If it happened once, just delete it.

    Try copying a different paragraph. Does it happen again? When you select the paragraph, do you include the pilcrow?

    ~ Jane

    A
    accountsa83931864Author
    Participating Frequently
    February 7, 2019

    Yes. AI Cloud version. It seems that the tilde shows up after I type a period at the end of a sentence. It's happened several times within this file. It's just text so I can't really show an example: ~ appears

    I've shut the preference of Greeking off in a text box.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    February 7, 2019

    Can you please show this?

    And please turn on the hidden characters.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    February 7, 2019

    Please show.

    Also: what kind of file? An AI file?

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