Illustrator travou e fechou sem salvar

[maria32939117dbp3]

O illustrator travou e fechou automaticamente. O meu trabalho foi perdido. Quando eu inicie o programa, não apareceu a mensagem de recuperação. Fui na pasta do recover e não tinha nada. Detalhe: eu havia colocado salvamento automático a cada 2 minutos.

Onde está meu arquivo?

Me ajudem por favor.

Obrigada

MT

[lambiloon]

Hi if there is no after crash then nothing can happen...regards

[maria32939117dbp3]

Hi

I didn't understand u.

Regards



Enviado do meu Galaxy

[Monika Gause]

You used Autosave? So this is a Cloud document? Only on Cloud documents you can use Autosave.

The recovery is just that: A recovery. But: if Illustrator crashes in the moment when it saves, then your file is most probably toast.

Save often. Save early. Save different versions. Only then you can make certain that there is something left.

[maria32939117dbp3]

Tks

So what's the point of auto-saving if it's useless?

Regards



Enviado do meu Galaxy

[Monika Gause]

---

@maria32939117dbp3  schrieb:
Tks

So what's the point of auto-saving 

---

If you are referring to the File recovery, it is not Auto-save. It's recovery. It's nice when you do not have to re-do the last 20 minutes. Regarding saving: you and you alone are responsible for your files.

[maria32939117dbp3]

I programmed Illustrator to save the file every 30 seconds. I don't want to believe that a program as advanced as Illustrator can't save files automatically. Even Word does this!



Enviado do meu Galaxy

[Monika Gause]

Recovery is NOT Autosave.

If you want a more robust solution that automatically saves your file, get the plugin Autosaviour. And since you seem to refuse to think about a proper backup strategy, you might be better off with the paid version of that plugin, which can even save multiple versions of your file and not just one.

[maria32939117dbp3]

who are you huh? From the beginning you've been more worried about blaming me for what happened than helping me. If you don't know or don't want to help, you should not participate in this community. Go look for anything to do. And don't answer me anymore!



Enviado do meu Galaxy

[Monika Gause]

There is nothing that can be done about your file. It's gone. Nobody can bring it back to you.

I am worried about that this won't happen to you again. Because you cannot rely on Tech to save your files.

This is a user community. 95% of people are not staff. 

[Barbara Braga]

Infelizmente o arquivo foi perdido, o salvamento que vc programou é na verdade para a auto-recuperação, que não é garantida em casos de travamento.

Sinto muito pelo seu trabalho perdido 😞