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Known Participant
April 29, 2025
Answered

illustrator treating transparent background as white

  • April 29, 2025
  • 1 reply
  • 3941 views

Something weird just started happening where I set up my png sticker files for printing and the transparent backgrounds are being treated as white. Like I can't overlap the transparent outer edges of the designs because it's treated like a white square or rectangle, opposed to just the design. Any ideas on what's going on and how to fix it? I included 2 pics, one showing the overlapping designs on the artboard and the other off the artboard. Thank you!

Correct answer Ton Frederiks

Sorry. My mistake. Here you are. 


Thanks, looks like there is nothing wrong with the transparency of that image.

When placed in an Illustrator file, the Links panel says Transparent: Yes.

The regular things to do when Illustrator behaves strange is restart, reset preferences, try CPU Preview.

1 reply

Ton Frederiks
Community Expert
Community Expert
April 29, 2025

Can you share an example file? I you first image there is a grey background covering the other image, just like the white covering the other image in your second image.

Known Participant
April 29, 2025

I don't think I understand what you are asking for. The png file is bottom file on the gray background. that is what it should look like.

 

Ton Frederiks
Community Expert
Community Expert
April 29, 2025

Sure. Here is the png. I created it in Illustrator. You can see that everything within the bounding is being treated as a solid, rather than just the image itself. Interestingly, when I go to print preview, it displays as it should. So it's just messed up when I'm working on it in Illustrator.   

 


That is not the png, but a screenshot of a png...