Illustrator UI/Display oversized issue

[defaulttj90k157nyly]

I am having an issue with running Illustrator 25.4.1. I also tried the laters versions availabels for download at Creative Cloud. The UI/display is too big (photo). The others programs are normal sized. I have a Asus UX501VW with Windows 10 Pro 64-bit. How can I make the display to be normal sized?

[lambiloon]

Hi try use 2020 version first uninstall it using adobe clean remove tool I think this is may be a bug...regards

[sishamIAGD · Accepted solution]

Have you looked at the UI Scaling in Preferences?

Edit>Preferences>User Interface then make sure UI Scaling is set to small hit enter and restart illustrator (or may automatically restart).

  

[Anshul_Saini · Accepted solution]

Hi there,

Sorry to hear about the trouble you are facing. I would like to know if the steps suggested above by @sishamIAGD & @lambiloon worked for you? If not, you may try resetting Illustrator Preferences (https://helpx.adobe.com/illustrator/using/setting-preferences.html) and see if that helps to resolve the issue?
Disclaimer: Please note that resetting preferences will remove all the custom settings, and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

If that doesn't work, Go to Display Settings > Toggle "Scale and Layout." 

If that doesn't work either, Go to Display Settings > Advanced scaling settings >  Toggle "Let Windows try to fix apps, so they're not blurry, and remove custom Scaling if any.

I hope it helps.

Thanks & Regards,

Anshul Saini