Illustrator updated and all my settings and workspaces and keyboard shortcuts are gone

[yash-lucid]

I would love to have these settings back. Latest update win 10

[Monika Gause]

If you do not have a backup, then they are probably gone.

Here's a list of the locations: https://www.vektorgarten.de/illustrator-settings.html you could check if there are still older folders.

Next time after you have set them all up, quit Illustrator, launch it again and then Edit > My settings > Export

[Anshul_Saini]

Hello @yash-lucid,

I understand your frustration with losing your Illustrator settings, workspaces, and keyboard shortcuts after a recent update.
Unfortunately, if you didn't have backups or older settings folders and you didn't select the "Import previous settings and preferences" option during the update, it might not be possible to recover your lost settings.

To prevent such issues in the future. I recommend enabling the "Import previous settings and preferences" option in the Creative Cloud app. This way, your settings will be preserved during updates.

As Monika suggested, going forward, it's a good practice to periodically export your settings, workspaces, and keyboard shortcuts. To do this, go to "Edit" > "My settings" > "Export." Save the exported settings file in a safe location.

I hope this information helps in preventing similar issues in the future. If you have any more questions or need further assistance, please feel free to ask.

Best,

Anshul Saini

[yash-lucid]

Hi Anshul,

Thanks, it is selected. I think the reason why this happened is because the Windows user directory name had to change.

Is it still possible to migrate settings?
If not, how can I grab the settings from a separate machine that has Illustrator installed.

[Anshul_Saini]

Certainly @yash-lucid, you can transfer your Illustrator settings from one computer to another. Here's how you can do it:

• Export Settings from the Source Computer:

  On the source computer where you have your preferred Illustrator settings, workspaces, and keyboard shortcuts configured, follow these steps:

  • Open Illustrator.
  • Go to "Edit" > "My settings" > "Export."
  • Save the exported settings file in a location that you can easily access, such as a USB drive or a cloud storage service like Dropbox or Google Drive.

• Transfer Settings to the Destination Computer:

  On the computer where you want to import these settings, follow these steps:

  • Copy the settings file you exported from the source computer to this computer. You can use a USB drive or cloud storage for this.
  • Open Illustrator on the destination computer.
  • Go to "Edit" > "My settings" > "Import."
  • Locate and select the settings file you copied in the previous step.
  • Illustrator will import the settings, workspaces, and keyboard shortcuts from the file.

By following these steps, you can effectively migrate your Illustrator settings from one computer to another, even if the Windows user directory name has changed.

I hope this helps! If you have any more questions or need further assistance, please feel free to ask.

Best,

Anshul Saini