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Hi - I ran the update to 26.3.1 and now I cannot get illustrator to open at all. It crashes on launch and will not open.
Hello @JennyKlee,
Sorry to hear about this experience. I would request you try the steps shared in this help article (https://helpx.adobe.com/illustrator/kb/fix-crash-on-launch-issues.html) and share your observations.
Kindly update this thread if the issue persists or if you need further assistance.
Looking forward to your response.
Thanks,
Anubhav
Note: Marking correct for visibility.
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Hello @JennyKlee,
Sorry to hear about this experience. I would request you try the steps shared in this help article (https://helpx.adobe.com/illustrator/kb/fix-crash-on-launch-issues.html) and share your observations.
Kindly update this thread if the issue persists or if you need further assistance.
Looking forward to your response.
Thanks,
Anubhav
Note: Marking correct for visibility.