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Participant
May 5, 2025
Question

Illustrator v 29.5 Error Desconocido

  • May 5, 2025
  • 2 replies
  • 406 views

Hola comunidad,

 

No sé si a ustedes les esta sucediendo lo mismo. Pero en la nueva versión de Illustrator (en algunos momentos) tira un error desconocido que no permite salvar el archivo y anula la función de [Recuperación].

 

¿Alguno conoce alguna solución a esto sin desinstalar esa versión y volver a la anterior?

 

Gracias por su ayuda.

 

Saludos.

2 replies

Bill Silbert
Community Expert
Community Expert
May 5, 2025

Do you have any third party plug-ins installed? If so make sure that they are compatible with the latest version of Illustrator.

sf_argAuthor
Participant
May 6, 2025

Hi Bill, thanks for answer!

 

Looks like there aren’t any plug-ins installed. Should I check anything else?

Anubhav M
Community Manager
Community Manager
May 5, 2025

Hello @sf_arg,

Would you mind providing some details about the circumstances under which these files were saved or edited and the version of the OS installed?

 

Also, try saving the file as a PDF with Illustrator editing capabilities or as a Cloud Document and share your observations.

Looking forward to hearing from you.
Anubhav

sf_argAuthor
Participant
May 5, 2025

Hi, Thanks for answer!

There's no clear pattern to the issue—Illustrator crashes randomly with this error.
Next time it happens, I'll try saving the file as a PDF with editing capabilities or as a Cloud Document to see if that helps.