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Anna_2327
Participant
July 17, 2024
Question

Illustrator, version 24

  • July 17, 2024
  • 1 reply
  • 415 views

Hello! We have a plagin, which working with Illustrator, version 24. How Can we get installation file?

    This topic has been closed for replies.

    1 reply

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    July 17, 2024

    @Anna_2327 Adobe only offers installs for current versions (28) and one year prior (27). Illustrator 24 is from 2020 and is no longer supported or available for download.

    A
    Anna_2327Author
    Participant
    July 17, 2024

    Adobe befored have share with us the link with old version of Illustrator for downloading. Do you how we can chatting with real assistent, not virtual assistant?

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    July 17, 2024

    @Anna_2327 you will need to use your Support tab in the Admin Console to contact Enterprise support. The chat bots on Adobe.com/Customer Service cannot assist with this. Adobe has changed their support policies recently. 2020 versions are too old.

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