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Participant
September 30, 2025
Question

Illustrator version 29.8.1 and higher.

  • September 30, 2025
  • 2 replies
  • 281 views

I'm having problems starting with version 29.8.1. When I manipulate artwork that I already have saved on my PC, it opens with parts of the artwork displaced, logos off the artboard, the background displaced, and parts of the logos spaced out. However, returning to version 29.7.1 magically returns everything to normal. What could be happening?

2 replies

creative explorer
Community Expert
Community Expert
October 1, 2025

@Dj Elisio32792772vu8t you are not alone there. It's been reported that recent Illustrator updates, including versions around 29.8.x, have introduced issues related to artwork displacement and artboard corruption upon opening and saving files—The fact that the issue is instantly resolved by rolling back to version 29.7.1 is the strongest evidence that the problem is not with your files or your PC, but with the software update itself.

May I suggest something? Disable the automatic updates in the Creative Cloud desktop application to prevent it from reinstalling the buggy version.

 

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