Illustrator Very Slow When Using Text Tool

Forum|Forum|7 years ago
December 3, 2018
3 replies
11016 views

Help!

Every time I am trying to highlight or change copy in the newly updated Illustrator cc 2019 I get the spinning beach ball of death! It is almost unusable. I have loads of space on my mac and am working on a very small file. What is going on with this update?

This topic has been closed for replies.

Correct answer nadineb72016231

****Resolved****

I contacted Adobe Customer Care directly as I was a bit nervous to give my details to somebody from the forum. Adobe remoted onto my computer and removed some fonts that were corrupted.

If you want to try this yourself here are the steps:

- Open Font Book

- Select All (cmd + A)

- File > Validate Fonts...

- Top left dropdown menu to 'Errors'

- Tick > Remove Ticked

N

nadineb72016231AuthorCorrect answer

Inspiring

****Resolved****

I contacted Adobe Customer Care directly as I was a bit nervous to give my details to somebody from the forum. Adobe remoted onto my computer and removed some fonts that were corrupted.

If you want to try this yourself here are the steps:

- Open Font Book

- Select All (cmd + A)

- File > Validate Fonts...

- Top left dropdown menu to 'Errors'

- Tick > Remove Ticked

P

Phynta

Participant

I have the same problem and the solved answer didnt solve it for me. i did notice that when I use the Selection tool (black arrow) and double click on my text to make the cursor activated I get the beach ball with every flash of the cursor and everything i try to do.

When I use the Text tool to place the cursor or select text I dont get this problem...

Monika Gause

Community Expert

Phynta schrieb
I have the same problem and the solved answer didnt solve it for me. i did notice that when I use the Selection tool (black arrow) and double click on my text to make the cursor activated I get the beach ball with every flash of the cursor and everything i try to do.
When I use the Text tool to place the cursor or select text I dont get this problem...

Please contact Customer Care.

Contact Customer Care