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illustrator will not save

New Here ,
Apr 12, 2023 Apr 12, 2023

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This morning, Illustrator stopped saving art. It saved earlier, then stopped. All suggestions on line have been useless. 

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Adobe
Community Expert ,
Apr 12, 2023 Apr 12, 2023

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Can we please have more information on your system setup and versions? Which OS? How much RAM, storage, and graphics card power? How much room is left on your hard drive? With this info, we may be more able to address your specific issue.


Adobe Community Expert / Adobe Certified Instructor

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Community Expert ,
Apr 12, 2023 Apr 12, 2023

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Can you try and disable the option "Save in background" in the preferences?

Also: where do you save your files? If not on the local harddrive, please try that.

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Adobe Employee ,
Apr 18, 2023 Apr 18, 2023

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Hi @Jack23334195qmxy,

 

I'm sorry to hear that you're having trouble saving your Illustrator files. Would you mind providing us with more details about the issue you're facing, along with the ones asked by Monika & S_Gans? Are you receiving any error messages, or is the save function simply not responding/unclickable or greyed out? Have you tried restarting Illustrator or your computer to see if that helps? Also, would you mind confirming your Illustrator and OS versions?

 

Please let us know, and we'll do our best to assist you further.

 

Looking forward to hearing back from you.

 

Best,
Anshul Saini

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