Illustrator won't save brushes downloaded from Adobe Stock, shuts down after a few tries

Question

Hi there! I'm sure there's an easy fix/I'm doing something wrong here... but I need help solving this quickly, as I have 8 Museum exhibition panels due on Monday.

I downloaded brushes files 328221185 and 80532736, and did the procedure to save the brushes as library. I saved them in \Roaming\Adobe\Adobe Illustrator 26 Settings\it_IT\x64\Pennelli ("pennelli" means "brushes" in Italian). In that same folder, btw, are all other brush sets I ever downloaded and I still use without problem. Then, I closed and restarted Illustrator, went to "user defined brushes" and clicked on one of the brush sets... which now sports the addition "converted" to the title and is empty. Same with the other brush set. After a few tries, Illustrator actually crashes!

What's going on? Am I missing something?

Thank you for your assistance,

take care,

Ester

Doug A Roberts · Answer

I can't download the file myself to check these instructions, but it sounds like it might be caused by either an old file version or EPS.

I would try creating a new file, copying the brush objects from the stock file into that, then creating the brush library using the new file.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded