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Participant
September 26, 2023
Answered

Illustrator won't save eps with transparent background

  • September 26, 2023
  • 2 replies
  • 906 views

I can't get save an illustrator file as an eps file with a transparent background. I have tried every suggestion I've seen online including using the transparency grid and making sure transparent is selected when trying to save. No matter what I do it saves with a white background. This is super urgent as I need to send a logo off tomorrow! Any help would be appreciated.

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Correct answer RANN-CN

I've been checking on the general preview app on mac where it has a white background, but I just tried opening it in illustrator and it's there without a background so hopefully it will be ok as it is, thanks!

2 replies

Ares Hovhannesyan
Community Expert
Community Expert
September 26, 2023

Which app you use to check transparency?

RANN-CNAuthorCorrect answer
Participant
September 26, 2023

I've been checking on the general preview app on mac where it has a white background, but I just tried opening it in illustrator and it's there without a background so hopefully it will be ok as it is, thanks!

Kurt Gold
Community Expert
Community Expert
September 26, 2023

Careful. If you save an .eps file from Illustrator, it actually contains two portions: .eps as well as native .ai.

 

If you open such .eps in Illustrator, the native .ai portion is interpreted (including transparencies that pure .eps cannot handle).

 

Kurt Gold
Community Expert
Community Expert
September 26, 2023

Traditionally, the (pure) .eps file format just does not support transparency.

 

Does it really have to be .eps? Or would be .ai or .pdf sufficient?

 

RANN-CNAuthor
Participant
September 26, 2023

Ah, I was told a transparent eps would be the best, I hadn't realised it wasn't really possible! I'm hoping .ai will be ok, but it's for a printer and I know they often prefer eps. Hopefully they'll have their own software which can adjust things if it's an issue. Thanks!

RANN-CNAuthor
Participant
September 26, 2023

It's true that some print providers still prefer .eps. Sometimes there are comprehensible reasons, and sometimes not.

 

I'd recommend to just talk to the printer and balance the situation.

 


Yeah, unfortunately I won't be speaking directly with the printer because it's going through the client (who has yet to pick a printer to have this discussion with, of course), but fingers crossed one of the file types I send will be ok and there won't be too much back and forth. Thanks.