Illustrator work startup keeps crashing before it opens after new macOS update Monterey

[Susie23106203w7hl]

[Anubhav Majumder]

Hello @Susie23106203w7hl,

Sorry to hear about this experience. This looks like some corruption in the installed files. Please try reinstalling Illustrator by following the steps shared below and share your observations:

• Uninstall Illustrator using the CC Cleaner Tool.
• Make sure Illustrator directories are deleted from Applications
• Then reinstall Illustrator via the Creative Cloud desktop application

Kindly update this thread if the issue persists or if you need further assistance.

Thanks,

Anubhav