A

Anonymous

Question

Illustrator works slower and worse on better computer

Forum|Forum|5 years ago
June 29, 2020
1 reply
290 views

Hi! I have just changed computer from iMac 2013 for macbook pro 16 2019 and i noticed that even with better procesor and more RAM (8 vs 32) illustrator works very bad, slow and roughly. No things like that happen on photoshop or after effects. I work on CC 2020. Does someone know what's going on?

Performance

This topic has been closed for replies.

Community Expert

Community Expert

Several issues with the Macbook 16"

Is Dictation turned off in the system?

What kind of Graphic card is inside? Is it compatible? Is there some automatic GPU switching present in the system?

You might contct Customer Care to have them check it out: https://helpx.adobe.com/contact.html

A

Anonymous

Thank you very much for response. Dictation is turned off.

Graphic card is:

AMD Radeon Pro 5300M 4 GB

Intel UHD Graphics 630 1536 MB

Automatic GPU switching is present and it's turned on.

Community Expert

Community Expert

The automatic switching has caused issues for some people. Can you try and turn that off?