Copy link to clipboard
Copied
Copy link to clipboard
Copied
in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
<"moved from using the community bugs">
Copy link to clipboard
Copied
Hello @defaultd2sz9hduw220,
I'm sorry to learn about the problem you're experiencing with Illustrator. I attempted to replicate this issue on my side but was unsuccessful. Could you please check if Illustrator exhibits this behavior with all files? If it does, kindly try resetting Illustrator's preferences as outlined in this article (https://adobe.ly/3Z6HUA6) and see if that resolves the problem?
Disclaimer: Renaming preference folders will erase all custom settings, and Illustrator will start with its default settings. You may also wish to back up the folders if desired. The location is noted above.
Looking forward to your response.
Anubhav
Find more inspiration, events, and resources on the new Adobe Community
Explore Now