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KerrytheN00B
Participant
November 20, 2021
Question

Ilustrator keeps printing in grayscale?

  • November 20, 2021
  • 3 replies
  • 1541 views

There is no option to print in color. I checked my epson printer, and it could print in color when I performed a maintenance test. Any help is appeciated!

This topic has been closed for replies.

3 replies

Brad @ Roaring Mouse
Community Expert
Community Expert
November 29, 2021

You definitely do not have a correct driver for your Epson. Your first screen grab shows the driver you are currently using which is Microsoft's Generic driver. Download the proper driver package for your system from Epson.

After you have done that, there will be a proper profile (with paper choices) available for you to select in Illustrator Printer Profile.

Mike_Gondek10189183
Community Expert
Community Expert
November 28, 2021

You may have the wrong or outdated drivers instaleld. Go to the manufacturer website and downalod the latest driver.

 

Monika Gause
Community Expert
Community Expert
November 20, 2021

You maybe want to select a printer profile that supports color. "Dot Gain" is a greyscale profile

KerrytheN00B
Participant
November 27, 2021

The only profiles that show up under the drop down menu are:

Dot Gain 10%

Dot Gain 15%

Dot Gain 20%

Dot Gain 25%

Dot Gain 30%

Gray Gamma 1.8

Gray Gamma 2.2

Black & White

EPSON Grey Gamma 1.8

EPSON Grey Gamma 2.2

sGray

 

There are no options for color? 

I thought dot gain was determined the diameter of half-tone dot, not color?

Which of the above options is a color profile that supports color?

Thank you (in advance)

 

michelew83603738
Community Expert
Community Expert
November 27, 2021

If your printer only offers greyscale, then maybe it is a printer problems versus and Illustrator problem. Look at the printer preferences and see if it is set up to print greyscale only. Perhaps that is why you are only getting those profiles in AI.