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Santhana Kiru31727334jpbt
Known Participant
December 1, 2023
Question

Iluustrator crash

  • December 1, 2023
  • 1 reply
  • 394 views

Hi team

frequently am facing the illustrator crash issue so many times i raised the issue but am not receiving any proper response and sollution. how can i solve this issue and what is the sollution for this issue.

 

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    1 reply

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    December 1, 2023

    Please tell us about your version and system. And hardware

    And about the document: what's in the documents, how large are they, where are they saved

    Exactly what are you doing, when Illustrator crashes?

     

    Did you already contact Customer Care?

    S
    Santhana Kiru31727334jpbtAuthor
    Known Participant
    December 1, 2023

     

    S
    Santhana Kiru31727334jpbtAuthor
    Known Participant
    December 3, 2023

    What are you doing when it crashes?

    What kind of documents are you editing?

    Do you reboot the system regularly?

    Did you already reset the preferences?


    see am doing everything properly. everytime 
    Process is very slow 

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