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Valery25801667qt2s
Participant
August 25, 2022
Question

Image not accepted (quality problems vector image)

  • August 25, 2022
  • 2 replies
  • 545 views

Hello everyone, I uploaded vector images and they were all rejected due to quality issues, does anyone know what could be wrong with the images?

Moderation wrote this: 

The file contains one or more of the following issues.

A vector file contains a bitmap/bitmap, and vector files must not contain bitmap elements.
The compression ratio of the JPEG preview file was set too high, so there were problems with the textures in the file.
The resolution of the preview JPEG file must be at least 5000 X 3000 (15 million pixels)
When exporting the vector file to JPEG, anti-aliasing was not used, so there were problems with the lines in the JPEG file. 

But I don't think my pictures have anything from that list

Thanks in advance everyone!!

This topic has been closed for replies.

2 replies

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
August 25, 2022

Hello Valery25801667qt2s,

 

Thanks for reaching out. As suggested by Doug, it could be possible that the raster effects applied to the image might be causing problems. I would request you try changing the resolution for your Document Raster Effects Settings and share your observations.

 

 

Looking forward to your response.

 

Thanks,

Anubhav

Doug A Roberts
Community Expert
Doug A RobertsCommunity Expert
Community Expert
August 25, 2022

Without knowing anything about the AI file you submitted it's hard to say. The 'blurred' coins; how were they achieved? If it was a raster effect, that could be the reason.

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