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spaxton723
Participant
May 15, 2020
Answered

Image Trace will not trace

  • May 15, 2020
  • 6 replies
  • 11792 views

I've searched for my issue but cannot find an answer to what exactly is happening. I have a png image in Illustrator, and when in Image Trace, I click "Trace". What it does is check mark "Preview" and then grays "Trace" out so that I can't click it to trace the image. I'm stuck in preview mode and cannot follow through with the image trace. Am I missing something?

This topic has been closed for replies.
Correct answer Ashutosh_Mishra

Hi there,

 

Thanks for reaching out. In addition to response given by Monika, I'd recommend chekcing out help article https://helpx.adobe.com/illustrator/using/image-trace.html to know more about Image Trace in Illustrator.

You may also share the details asked by Charu if you still have issues. They will help us understand the issue better and respond accordingly.

Looking forward to your response.

 

Regards,

Ashutosh

6 replies

K
Ka27467497063g
Participant
December 7, 2022

Don't updateV27.1, image trace not work, after install V27.0 is OK.

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
December 15, 2022

Hi @Ka27467497063g,

 

I am glad to inform you that the issue is resolved with the Ai v27.1.1 released recently. Please update the app and let us know if the issue persists.

 

Thanks,

Anshul Saini

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
February 16, 2024

I'm having the same issue on v 28.2 i Click trace and it check the "preview" checkbox, but nothing else happen


Please select the traced image and show us a screenshot that includes the layers panel (opened, so we can see what's inside)

C
cyclopsdx
Inspiring
July 18, 2022

By Trace, do you mean you want to trace so that you end up with a vector object? If so, I've just been experiencing the same problem as you and I'm sure the workflow to achieve this was different before. What I needed to do was Expand the image which, from what I could see, does not have a button within the Tab/Panel group - it only resides in the Object menu at the top, under Image Trace > Expand. Why it can't sit within the tab/panel group as well, I'll never know, as this is meant to make our workflow more efficient. Can we not have an Expand button, please? Why do we need to switch between menus to achieve what we want? And yes, I have left a comment at the link at the bottom of the panel.

M
Marie Philippa
Participating Frequently
June 16, 2021

I am having similar problems to spaxton 723,  with Image Trace which is not working since the latest update. I am on a 27 inch imac os  Big SUR 11.4   When I place a jpeg document  and try to acccess Image Trace Advanced menu  the whole panel is greyed out.  I only have very simple black and white line work to trace and cannot understand what has gone wrong???? They have a comment at the bottom of the Image Trace panel asking for help to imporve Image Trace. Well I would say drop the latest update and go back to what it was doing previously when it did work.

Philippa
    Larry G. Schneider
    Community Expert
    Larry G. SchneiderCommunity Expert
    Community Expert
    June 16, 2021

    Try embedding the image before the trace.

    Ashutosh_Mishra
    Ashutosh_MishraCorrect answer
    Inspiring
    May 15, 2020

    Hi there,

     

    Thanks for reaching out. In addition to response given by Monika, I'd recommend chekcing out help article https://helpx.adobe.com/illustrator/using/image-trace.html to know more about Image Trace in Illustrator.

    You may also share the details asked by Charu if you still have issues. They will help us understand the issue better and respond accordingly.

    Looking forward to your response.

     

    Regards,

    Ashutosh

      Monika Gause
      Community Expert
      Monika GauseCommunity Expert
      Community Expert
      May 15, 2020

      Tracing creates a live object. So it might not look like it, but maybe it has already been traced and you jut need to expand it in order to get the paths.

        Charu Rajput
        Community Expert
        Charu RajputCommunity Expert
        Community Expert
        May 15, 2020

        Hi,

        Could you please some more information as follows

        1. Which version of Illustrator are you using?

        2. Which operating system are you working on Mac or Windows?

        3. Is it happening on particular image or all images?

         

        Answer to these questions will help us to guide you.

         

        Thanks

        Best regards
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