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A
Anthony29209073lev6
Participant
June 20, 2023
Answered

Image Trace

  • June 20, 2023
  • 3 replies
  • 802 views

Has the image trace functionality recently changed? Mine no longer has the drop down selections of Hi Fidelity, Low Fidelity, 6 colors, black and white etc. Now it has hot air balloons with some of the same options but it is limited. Maybe I changed a setting accidentally? Also when I try and open the advanced tab everything disappears, the image Trace window still appears to be opened but there is nothing in it 

 

 

    This topic has been closed for replies.
    Correct answer Egor Chistyakov

    The team has decided to revert the UI to the older one.

    It is available now in Beta and is going to be released as a stable version soon.

    3 replies

    Egor Chistyakov
    Egor ChistyakovCorrect answer
    Inspiring
    July 30, 2023

    The team has decided to revert the UI to the older one.

    It is available now in Beta and is going to be released as a stable version soon.

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    June 28, 2023

    Hello @Anthony29209073lev6,

     

    Sorry for the delayed response. We understand that this might not be the experience you were expecting with Image Trace on Illustrator. To help get feedback for our product team, would you mind sharing more details, like the screenshots of the original file and the one after using Image Trace and details about the expected result, so that we can share this info with the team?

     

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

    joshuacgibson
    joshuacgibson
    Participant
    July 25, 2023

    I have the exact same issue. Huge icons instead of dropdown list, and clicking in tools panel for trace makes everything disappear.

    Larry G. Schneider
    Community Expert
    Larry G. SchneiderCommunity Expert
    Community Expert
    June 20, 2023

    Recent reports say the latest version is not up to the task. Try using an older version. If needed you can reinstall an older version of AI.

    A
    Anthony29209073lev6Author
    Participant
    June 20, 2023

    This just recently happened, I didn't install any new version, I just went to use it and it was like this 

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    June 20, 2023

    Probably you have set up Creative Cloud to automatically install the new version.

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