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Participant
June 22, 2023
Question

Image tracing is not working well.

  • June 22, 2023
  • 3 replies
  • 312 views

Illustrator latest version:

 

When I click on the Image Trace, it's not tracing properly the flat color objects. Leaving white spots across the object after exapanding and removing the white background!

This topic has been closed for replies.

3 replies

Anubhav M
Community Manager
Community Manager
June 28, 2023

Hello @Mrinal Sen306603733gj8@lyndak18239,

 

Sorry for the delayed response. We understand that this might not be the experience you were expecting with Image Trace on Illustrator. To help get feedback for our product team, would you mind sharing more details, like the screenshots of the original file and the one after using Image Trace and details about the expected result, so that we can share this info with the team?

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

Participant
June 28, 2023

it happens to me too. I no longer can image trace a simple black icon. Usually, it will have a clean cut edges but now it just got crooked and left with many white spots around the object.\

 

Monika Gause
Community Expert
Community Expert
June 22, 2023

If you want to spare yourself some trouble, open the Creative Cloud app and install the previous version of Illustrator. You can install that in addition to the current version. Use that version whenever you need to trace something. Make sure CC app doesn't delete old versions when updating.