Images not showing up!

[shawn86404]

Hello All, my images are not showing up in Illustrator, has anyone else had this issue?

Thanks in Advance!

[Doug A Roberts]

Can you list in steps exactly what you're doing, what outcome you expect and what's going wrong?

[shawn86404]

Hello yes im trying to plave an image so that I can trace it! I can see that the image is imported, but i can't see it! CC 2022!

Thanks again!

[shawn86404]

Hello again, sorry i meant to say place image!

[Ton Frederiks]

Is it perhaps a white image?

Are you in View > Preview mode?

[shawn86404]

Preview and pixel preview, but neither one works!

Thanks!

[Doug A Roberts]

Can you see the image in the layers panel?

Can you select it?

[shawn86404]

Yes I can select it, but i ca't see it!

[Ton Frederiks]

Can you select the image in the Links panel and click the Go to Link button?

[shawn86404]

I tried that when i click the go to link it doesnt do anything! There is a red exclamation make next to file! When i click go to link or link it isn't doing anything.

Thanks!

[chanaart]

I want to make sure I understand the question: File place and you do not see the image? 

Do you see a bounding box around or nothing?

[chanaart]

I placed an image in Photoshop the other day and could not see anything on the screen but image was in the layers panel...I actually reinstalled..and it is ok.

Maybe uninstall AI and reinstall again. Omit the preferneces as well

[shawn86404]

I see bounding box!

[Ton Frederiks]

What kind of image, jpeg, png, psd? Can you share it?

[shawn86404]

 

[shawn86404]

jpeg i also saved as png, still not showing up!

[Ares Hovhannesyan]

I can see your image after droping it on artboard. Did you try to reset your preferences from Edit->Preferences?

[shawn86404]

Is that on mac i dont see edit < prefs?

[shawn86404]

I'm using version 2022 on a 2014 mac running BigSur!

[shawn86404]

Are you drag and dropping or using placed feature?

Thanks!

[shawn86404]

 I reset prefs and this is screen still!

Thanks!

[Doug A Roberts]

Press Ctrl + Y.

[shawn86404 · Accepted solution]

Command + Y worked!

[shawn86404]

Thanks a million! Doug A Roberts!

[Ton Frederiks]

Good to hear you solved it (it was actually the first thing I asked "Are you in View > Preview mode?")