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Images not showing up!

Community Beginner ,
Nov 17, 2021 Nov 17, 2021

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Hello All, my images are not showing up in Illustrator, has anyone else had this issue?

 

Thanks in Advance!

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Draw and design, Import and export

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correct answers 1 Correct answer

Community Beginner , Nov 17, 2021 Nov 17, 2021
Command + Y worked!

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Adobe Community Professional ,
Nov 17, 2021 Nov 17, 2021

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Can you list in steps exactly what you're doing, what outcome you expect and what's going wrong?

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Community Beginner ,
Nov 17, 2021 Nov 17, 2021

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Hello yes im trying to plave an image so that I can trace it! I can see that the image is imported, but i can't see it! CC 2022!

 

Thanks again!

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Community Beginner ,
Nov 17, 2021 Nov 17, 2021

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Hello again, sorry i meant to say place image!

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Adobe Community Professional ,
Nov 17, 2021 Nov 17, 2021

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Is it perhaps a white image?

Are you in View > Preview mode?

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Community Beginner ,
Nov 17, 2021 Nov 17, 2021

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Preview and pixel preview, but neither one works!

 

Thanks!

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Adobe Community Professional ,
Nov 17, 2021 Nov 17, 2021

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Can you see the image in the layers panel?

Can you select it?

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Community Beginner ,
Nov 17, 2021 Nov 17, 2021

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Yes I can select it, but i ca't see it!

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Adobe Community Professional ,
Nov 17, 2021 Nov 17, 2021

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Can you select the image in the Links panel and click the Go to Link button?

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Community Beginner ,
Nov 17, 2021 Nov 17, 2021

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I tried that when i click the go to link it doesnt do anything! There is a red exclamation make next to file! When i click go to link or link it isn't doing anything.

 

Thanks!

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Adobe Community Professional ,
Nov 17, 2021 Nov 17, 2021

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I want to make sure I understand the question: File place and you do not see the image? 

 

Do you see a bounding box around or nothing?

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Adobe Community Professional ,
Nov 17, 2021 Nov 17, 2021

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I placed an image in Photoshop the other day and could not see anything on the screen but image was in the layers panel...I actually reinstalled..and it is ok.

Maybe uninstall AI and reinstall again. Omit the preferneces as well

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Community Beginner ,
Nov 17, 2021 Nov 17, 2021

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I see bounding box!

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Adobe Community Professional ,
Nov 17, 2021 Nov 17, 2021

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What kind of image, jpeg, png, psd? Can you share it?

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Community Beginner ,
Nov 17, 2021 Nov 17, 2021

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Rory.jpg

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Community Beginner ,
Nov 17, 2021 Nov 17, 2021

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jpeg i also saved as png, still not showing up!

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Adobe Community Professional ,
Nov 17, 2021 Nov 17, 2021

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I can see your image after droping it on artboard. Did you try to reset your preferences from Edit->Preferences?

 

Screenshot 2021-11-17 203918.png

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Community Beginner ,
Nov 17, 2021 Nov 17, 2021

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Is that on mac i dont see edit < prefs?

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Community Beginner ,
Nov 17, 2021 Nov 17, 2021

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I'm using version 2022 on a 2014 mac running BigSur!

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Community Beginner ,
Nov 17, 2021 Nov 17, 2021

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Are you drag and dropping or using placed feature?

 

Thanks!

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Community Beginner ,
Nov 17, 2021 Nov 17, 2021

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Screen Shot 2021-11-17 at 12.14.23 PM.png

 I reset prefs and this is screen still!

 

Thanks!

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Adobe Community Professional ,
Nov 17, 2021 Nov 17, 2021

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Press Ctrl + Y.

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Community Beginner ,
Nov 17, 2021 Nov 17, 2021

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Command + Y worked!

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Community Beginner ,
Nov 17, 2021 Nov 17, 2021

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Thanks a million! Doug A Roberts!

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Adobe Community Professional ,
Nov 17, 2021 Nov 17, 2021

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Good to hear you solved it (it was actually the first thing I asked "Are you in View > Preview mode?")

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