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2

Images not showing up!

Explorer ,
Nov 17, 2021 Nov 17, 2021

Hello All, my images are not showing up in Illustrator, has anyone else had this issue?

 

Thanks in Advance!

TOPICS
Draw and design , Import and export
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correct answers 1 Correct answer

Explorer , Nov 17, 2021 Nov 17, 2021

Command + Y worked!

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Community Expert ,
Nov 17, 2021 Nov 17, 2021

Can you list in steps exactly what you're doing, what outcome you expect and what's going wrong?

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Explorer ,
Nov 17, 2021 Nov 17, 2021

Hello yes im trying to plave an image so that I can trace it! I can see that the image is imported, but i can't see it! CC 2022!

 

Thanks again!

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Explorer ,
Nov 17, 2021 Nov 17, 2021

Hello again, sorry i meant to say place image!

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Community Expert ,
Nov 17, 2021 Nov 17, 2021

Is it perhaps a white image?

Are you in View > Preview mode?

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Explorer ,
Nov 17, 2021 Nov 17, 2021

Preview and pixel preview, but neither one works!

 

Thanks!

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Community Expert ,
Nov 17, 2021 Nov 17, 2021

Can you see the image in the layers panel?

Can you select it?

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Explorer ,
Nov 17, 2021 Nov 17, 2021

Yes I can select it, but i ca't see it!

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Community Expert ,
Nov 17, 2021 Nov 17, 2021

Can you select the image in the Links panel and click the Go to Link button?

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Explorer ,
Nov 17, 2021 Nov 17, 2021

I tried that when i click the go to link it doesnt do anything! There is a red exclamation make next to file! When i click go to link or link it isn't doing anything.

 

Thanks!

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Community Expert ,
Nov 17, 2021 Nov 17, 2021

I want to make sure I understand the question: File place and you do not see the image? 

 

Do you see a bounding box around or nothing?

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Community Expert ,
Nov 17, 2021 Nov 17, 2021

I placed an image in Photoshop the other day and could not see anything on the screen but image was in the layers panel...I actually reinstalled..and it is ok.

Maybe uninstall AI and reinstall again. Omit the preferneces as well

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Explorer ,
Nov 17, 2021 Nov 17, 2021

I see bounding box!

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Community Expert ,
Nov 17, 2021 Nov 17, 2021

What kind of image, jpeg, png, psd? Can you share it?

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Explorer ,
Nov 17, 2021 Nov 17, 2021

Rory.jpg

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Explorer ,
Nov 17, 2021 Nov 17, 2021

jpeg i also saved as png, still not showing up!

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Community Expert ,
Nov 17, 2021 Nov 17, 2021

I can see your image after droping it on artboard. Did you try to reset your preferences from Edit->Preferences?

 

Screenshot 2021-11-17 203918.png

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Explorer ,
Nov 17, 2021 Nov 17, 2021

Is that on mac i dont see edit < prefs?

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Explorer ,
Nov 17, 2021 Nov 17, 2021

I'm using version 2022 on a 2014 mac running BigSur!

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Explorer ,
Nov 17, 2021 Nov 17, 2021

Are you drag and dropping or using placed feature?

 

Thanks!

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Explorer ,
Nov 17, 2021 Nov 17, 2021

Screen Shot 2021-11-17 at 12.14.23 PM.png

 I reset prefs and this is screen still!

 

Thanks!

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Community Expert ,
Nov 17, 2021 Nov 17, 2021

Press Ctrl + Y.

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Explorer ,
Nov 17, 2021 Nov 17, 2021

Command + Y worked!

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Explorer ,
Nov 17, 2021 Nov 17, 2021

Thanks a million! Doug A Roberts!

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Community Expert ,
Nov 17, 2021 Nov 17, 2021

Good to hear you solved it (it was actually the first thing I asked "Are you in View > Preview mode?")

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