cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Exit
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
10
Upvote

Images within opacity masks shift when reopening document

Charles27340089bkc9
Community Beginner ,
May 19, 2025 May 19, 2025

I have placed images for backgrounds and inside of masks. Everything is scaled and positioned correctly. When I save my file and re-open it the next day, some of the placed image files have moved out of position significantly (image attached).

If I embed the images the problem disappears but significantly slows down my project and increases file size. This bug makes the 'place file' functionality redundant as I cannot send over files if things will only re-open incorrectly when handing the package off to artworkers or client.


Thanks in advance.

TOPICS
Bug
Preview
483 KB
5.7K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

HARSHIKA_VERMA Adobe Employee
Adobe Employee , Jun 20, 2025 Jun 20, 2025

Hi Ethan23542432m42k,

We understand how frustrating it could be. The product team has worked on this issue and has provided the following update: The issue should be resolved in Beta 29.6.142 (which is oddly displayed as build 9999 in CCD). Please test in the beta version and let us know if it resolves the problem.

 

Please follow this UserVoice link: https://adobe.ly/3ZBCPkj for updates.

 

We will be happy to assist you further. 

Thanks,

Harshika

Translate
FilipGrz
Community Beginner , Jun 30, 2025 Jun 30, 2025

There has been an update now for Illustrator and I cannot replicate the problem anymore so probably they fixed it. I will write if I encounter this again. 

 

Translate

correct answers 1 Pinned Reply

Anubhav M Adobe Employee
Adobe Employee , May 22, 2025 May 22, 2025

Hello everyone,

The product team is aware of this problem and is currently investigating it. I would request you to upvote the UserVoice for this request (https://adobe.ly/45nPOJT) and add your comments there. Doing this will help us prioritize this request, and you will be notified of any updates.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.
Anubhav

Translate
Adobe

Explore related tutorials & articles

replies 51 Replies 51
latest latest Jump to latest reply
LaPope79
New Here ,
Jun 22, 2025 Jun 22, 2025
In Response To Ton Frederiks

Ahh yes, thank you!

Will keep an eye on it 🙂 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Laura28401647wwnr
Community Beginner ,
Sep 26, 2025 Sep 26, 2025

On which Illustrator version is the fix? I am using illustrator version 29.4 on a Macbook Pro and the issue remains.
Does anyone anyone else still have the issue? Thx

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Learning Resources for Illustrator
Getting started with Illustrator
Open in a new window
Learn from video tutorials
Open in a new window
What is new in Illustrator
Performance enhancements in Illustrator
Open in a new window
Crash on launch and known issues
Illustrator is crashing on launch
Open in a new window
Fixed issues
Known issues
Open in a new window
Fonts and Typography in Illustrator
Getting started with fonts in Illustrator
Open in a new window
FAQ and Troubleshooting tips
Open in a new window
Copyright © 2025 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices