Importing psb/tiff in Illustrator no longer works?

[JesLeaMac]

I am trying to import a .psb or even a .tif into Illustrator but when the ball is done spinning, nothing updates. I know these files are compatible with Illustrator as I've done this before as well as it lists .psb and .tif in the dropdown as compatible files.

[Ton Frederiks]

A 150 ppi seems to work. Since it is not for a magazine, but for a large outdoor artwork, do you really need 300 ppi?

[Phil5C41]

Yeah, I should've updated the issue/thread, but it wasn't a fix to the problem. I could get the images to show and work ok when at 145dpi, which was sufficient on this occasion.

[Ton Frederiks]

I think you had hit a limit with images at that size an resolution.

[Phil5C41]

Shouldn't be though, right? Or at least much larger than what I had!? And fairly sure I've not run into this issue before. InD would have been preferred but limited to size... can't win 🤔🙂

[Ton Frederiks]

I don't know the limits, but maybe Anubhav can give some guidelines.

[Anshul_Saini]

Hello everyone,

Thank you for bringing this to our attention. I’ve tested this behavior and can confirm that the issue also occurs with high-resolution PSD files. While PSD files do get linked, they appear without a preview, unlike PSB or TIFF formats.

I also noticed that embedding the PSD, PSB & Tiff files works as a workaround, but it significantly increases the AI file size, which might not be ideal in many cases.

I’ve logged a bug for this and asked the respected teams if this is a limitation and what supported resolutions are acceptable in Illustrator. I’ll update you as soon as I have more information.

Best,

Anshul Saini

[garetht49106838]

Hello,

I am having the same issue. I link a .psb file and it seems to work for a few minutes but after I update the .psb file I get an error message in Illustrator saying it cannot find the file.

When I start over with a fresh document and try to place the .psb file again, I get the color wheel and then nothing happens.

Is there any update on this issue?

[Anubhav M]

Hello @garetht49106838,

Our team is still investigating this issue and I will update this thread as I have more info.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Anubhav