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N
Neelen
Participating Frequently
November 8, 2024
Answered

Impossible d'ouvrir un fichier illustrator avec un gradient libre

  • November 8, 2024
  • 1 reply
  • 857 views

Bonjour,

Hier, j'ai travaillé sur une illustration utilisant des "Gradients" libres. 

Aujourd'hui, je souhaite réouvrir le fichier de l'illustration ainsi que le document dans lequel le visuel a été incorporé, mais lorsque je double-clique sur le fichier, rien ne se passe. 


Dans Illustrator, j'arrive à ouvrir d'autres fichiers .ai et à importer les fichiers qui refusent de s'ouvrir, mais si je tente via le panneau lien de "Modifier via l'original", c'est illustrator qui plante... J'ai essayé sur mon Macbook Pro et mon IMac, même problème donc cela ne vient pas de l'ordinateur.

 

Ci-joint, le lien vers la capture de mon écran

J'ai plusieurs versions de l'illustration et je rencontre le même problème, je pense donc que c'est le "Gradient libre" qui empêche le fichier de s'ouvrir. Suis-je la seule dans ce cas ? Avez vous une solution ?...

 

Merci d'avance !

Léa.

This topic has been closed for replies.
Correct answer Anshul_Saini

Hello @Anshul_Saini !


I opened the PDF and everything is fine ! What did you do ? / How did you succeed to open the .ai file and convert it to PDF ? 

 

Regards,
Léa.


Hi @Neelen,

 

I’m glad to hear that the PDF worked for you! Here’s what I did to resolve the issue:

 

I opened your file directly in Illustrator. Upon opening it, I received a dialog message about missing links and selected “Ignore All Links.” This allowed the file to open successfully. After that, I resaved the file as an AI file and simply changed the extension from ”.ai” to ”.pdf” to upload it here since the community platform doesn’t support direct uploads of ".ai" files.

 

There wasn’t anything unique or special about the process on my end. I’d recommend checking the location of your file’s links. Ensure that both the file and its links are in the same directory, as mismatched file paths could be causing the issue.

 

If this doesn’t fully resolve your problem or new challenges arise, let me know—I’ll be happy to assist further!

 

Best regards,

Anshul Saini

1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
November 8, 2024

Hello @Neelen,

I'm sorry to hear about your experience. Would you mind sharing a link to a sample file after uploading it to a file-sharing service like Google Drive/Dropbox, so I can try and replicate this behavior on my end?

Looking forward to hearing from you.

 

Anubhav

N
NeelenAuthor
Participating Frequently
November 8, 2024

Hello @Anubhav M,

 

Here is the link : https://www.dropbox.com/scl/fi/4419w69uyt1lga7evqmoi/PORTRAIT_02.ai?rlkey=q26369e57fz0mt7tyreb7i5yo&st=dc2ym9a1&dl=0

 

The illustration with "Free gradient" is out the work plan, on the right.

 

Regards,
Léa.

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
November 8, 2024

Hello @Neelen,

Thanks for sharing the file. I tried replicating this behavior on my end but could not. Would you mind checking if Illustrator behaves this way with new documents as well?

Also, kindly confirm the OS/Illustrator version, and share a screen recording of your exact workflow, so I can better assist you.

Looking forward to hearing from you.

Anubhav

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