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Impossible de (d') lire le fichier car le module externe ne peut pas interpréter ce fichier

Community Beginner ,
Feb 04, 2020 Feb 04, 2020

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Bonjour, 

 

je rencontre un problème lors de l'ouverture de mon fichier .ai, le message d'erreur ci-joint apparait. 

J'ai fais la dernière mise à jour Illustrator et c'est la première fois que je rencontre ce soucis. 

Je suis sur MacOs Catalina, 10.15.3

Auriez-vous une solution rapide ? 

 

Capture d’écran 2020-02-04 à 09.34.32.png

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correct answers 1 Correct answer

Adobe Employee , Feb 05, 2020 Feb 05, 2020

Hi there,

 

So sorry to hear about this issue. Please try following these steps and share your observations:

  • Close Illustrator
  • Go to System Preferences > Security and Privacy > Give Full Disk Access to Adobe Illustrator 2020. full disk access illustrator.png
  • Relaunch Illustrator 

 

Regards,

Srishti

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Adobe Employee ,
Feb 05, 2020 Feb 05, 2020

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Hi there,

 

So sorry to hear about this issue. Please try following these steps and share your observations:

  • Close Illustrator
  • Go to System Preferences > Security and Privacy > Give Full Disk Access to Adobe Illustrator 2020. full disk access illustrator.png
  • Relaunch Illustrator 

 

Regards,

Srishti

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Community Beginner ,
Feb 06, 2020 Feb 06, 2020

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Working for me ! Thanks 

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Community Beginner ,
Feb 06, 2020 Feb 06, 2020

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yes ! it works !! 

thank you 🙂 

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Community Beginner ,
Feb 27, 2020 Feb 27, 2020

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LATEST

The best is to only buy or download an Ebook without any DRM so that you do not need Adobe Digital Editions .However the new open source DRM LCP will start being available soon (at least in Europe) so no Adobe Digital Editions needed and no headaches i hope.

 

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